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FAQ

  • Q12. I am a faculty or staff member and want to use OUMail.
  • Contact Information
  • Q1. I can't sign in to OUMail.
  • Q4. The received email displays an error message.
  • Q5. What methods are available for multi-factor authentication (MFA) and which one is recommended?
  • Q6. When registering a phone number for multi-factor authentication, is the leading 0 required?
  • Q7. I want to change my multi-factor authentication settings (such as changing the phone number or device).
  • Q8. I want to check my email using a mail client (Gmail, Outlook, Thunderbird, etc.).
  • Q9. I want to use services other than email (e.g., OneDrive).
  • Q10. I want to use other apps with my OUMail account.

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